Shipping & Returns

Shipping is free in the continental US and items will be shipped via FedEx 2 Day Mail. If you would prefer another shipping option, please contact us ahead of purchase so arrangements can be made.

Please provide a phone number with payment.

Packages shipped will require a signature confirmation and will not contain the words jewelry or anything that indicates high value.

Each item will come in a jewelry box or be nicely packaged.

Shipping is combined whenever possible.

International Shipping

International shipping is a flat rate of $50.

Shipping is combined whenever possible, please wait for a combined shipping quote before purchasing.

Full value will be declared on each item. 1477 is not responsible for any customs or import duties, brokerage fees or taxes on shipments. This includes returns or breakage of item(s).

Refunds and Exchanges

14-Day Return Policy*

1477 continuously strives to offer customers the highest quality of service. Every piece has been hand selected and authenticated. However, if you are unhappy with your purchase, you may return it within 14 days, subject to the following conditions:

Returns must be sent back within 14 days from the date that it was received.

All original paperwork and jewelry boxes must be returned.

Merchandise will be reviewed and the item(s) must be unused and in the same condition as it was shipped.

Please note that item(s) that has been used, altered, or damaged will not be accepted.

You will be issued a 100% refund minus any shipping charges paid via the payment method used originally.

On International returns, refunds also will not include any customs or import duties, brokerage fees, or taxes paid on shipments.

Please notify me as soon as possible if you plan on returning any item(s).

*Loose Diamonds are not included in the 14-Day Return Policy.

Loose Diamond Returns and Exchanges

We always recommend viewing a loose diamond in person before purchasing to ensure the quality you are looking for. Loose diamonds may not always look exactly as they are described online (we always do our best to grade as honestly and accurately as possible). Because of our great prices on loose diamonds, we only offer a 7-Day Return Policy from date of 

All returns must be communicated as soon as received. If there is a delay in response from 1477Jewelers, we will extend the return policy. Any delay in response from the customer will not extend the 7-Day window. 

As with all other returns, shipping charges will be deducted from the original form of payment. 

Please contact us for any questions, the earlier the better! 

Damaged Returns

1477 will not responsible for items lost or damaged in shipping. It is strongly recommended that the item(s) be insured.

Additional Note: 1477 reserves the right to make changes to its policies at any time. Please review these policies on a regular basis.